Shipping policy

Shipping Policy - Queen Boss Beauty Cartel

Processing Time:

  • Orders will be processed within 2-3 business days. Processing includes order verification, quality checks, packaging, and labeling.

Shipping Time:

  • We primarily use USPS for shipping, which typically takes 5-10 business days for delivery within the United States.
  • Please note that shipping times may vary based on your location and USPS service conditions.
  • During holiday seasons, shipping times may be longer due to increased demand and potential carrier delays.

Shipping Fees:

  • Shipping fees are calculated based on the weight and destination of your order.
  • We may offer free shipping promotions from time to time, so keep an eye out for special deals.

Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

Lost or Stolen Packages:

  • Queen Boss Beauty Cartel is not responsible for lost or stolen packages after they have been marked as "Delivered" by the carrier. Please ensure you provide a secure shipping address.

International Shipping:

  • Currently, we only ship within the United States. We hope to expand our shipping options in the future.

Returns and Exchanges:

  • Please refer to our Returns and Exchanges Policy for information on returning or exchanging products.

At Queen Boss Beauty Cartel, we prioritize delivering your beauty products efficiently and securely. If you have any questions or concerns about your order's shipping, please don't hesitate to reach out to our customer support team for assistance. Thank you for choosing Queen Boss Beauty Cartel for your beauty needs!


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Address Verification and Return Policy

At Queen Boss Beauty Cartel, we want to ensure that your orders reach you promptly and accurately. To facilitate this, it is essential that you provide us with correct and up-to-date shipping information. Please adhere to the following guidelines:

1. Accurate Address Information:

  • When placing an order, please ensure that your shipping address is complete and accurate, including apartment or unit numbers, street names, and zip codes.

2. Verification Responsibility:

  • It is the customer's responsibility to verify the accuracy of the shipping address provided during the checkout process.

3. Address Corrections:

  • In the event that an incorrect address is provided and the package is returned to us by the carrier, the customer will be responsible for purchasing a new shipping label to cover the cost of re-shipment.

4. Refund for Merchandise:

  • If your package is returned to us due to an incorrect address, you may receive a refund for the merchandise cost only. Shipping charges, which have already been paid to the carrier, are non-refundable.

5. Notification of Return:

  • When a package is returned to us due to an incorrect address, we will notify the customer of its return and the merchandise refund process.

6. Timely Resolution:

  • We will work diligently to address address-related issues promptly and assist
  • Β you in resolving them to ensure successful delivery.

7. Shipping Confirmation:

  • After an order is shipped, you will receive a shipping confirmation email with tracking information. Please monitor the progress of your delivery closely.

We appreciate your cooperation in ensuring that your shipping address is accurate. By adhering to these guidelines, you help us provide you with a smooth and efficient shopping experience. If you have any questions or require assistance with address corrections, please don't hesitate to contact our customer support team. Thank you for choosing Queen Boss Beauty Cartel.

**Processing and Shipping Policy** All resin domino box orders at Queen Boss Beauty Cartel are made to order. Processing time is 5 to 7 business days. We ship via USPS, with most shipping times ranging from 3 to 5 business days does not include the processing time. Thank you for your patience and support!